Cantaloupe Systems’ Customer Success Managers (CSMs) provide consulting services beyond the implementation of Seed technologies. Our seasoned professionals are able to understand, analyze, and deliver actionable plans that will help you improve operating processes and procedures.  

Depending on the situation for each customer, our CSMs are able to provide the path of success. Here are examples of the consulting packages we offer.

Change Management After Implementing Seed

·     Driver compensation model

·     Pre-kitting with or without a Vending Management System (VMS)

·     Merchandising by machine 

·     Transitional roles 

How to Implement Effective Merchandising

·     Seed Report deep dives

o  Improved awareness of moving items

o  Analytical report interpretation

o  Customized report creation

·     Rethinking of old "assumptions" and testing new ideas

·     Reclassification of inventory by type rather than manufacturer to improve turns and minimize aged stock

·     Reinterpretation of inventory location to mitigate low stock reorder points

Sales Implementation Strategy

·     Intelligent merchandising maximizes turnover by stocking correct quanitities and minimizes "out of stock" of fast moving items over time (dynamic vs static)

·     Reports that provide client feedback and assure them of correct commission

·     Customized Logon for each client to see transaction reports, leveraging same database for client and vending

·     ...plus the benefits and marketing value of reducing your carbon footprint